GP Plus - Operations Manager
We are looking for a Operations Manager to join our GP Plus Service.
What is the role?
- You'll work closely alongside the Service Manager to ensure the safe and smooth operational running of the GP Plus Service.
- You'll provide positive leadership, and be visible and present to the non clinical operational team who are based across various sites in Suffolk.
- You'll be responsible for managing the operations of the service, which will include managing the appointments, assisting with complaints and incidents and complying with audits and stock control.
Is it for me?
We will work alongside the successful candidate to ensure they are sufficiently inducted and trained; there will be regular constructive supervision in place. It is important to us that you feel safe and supported in the role.
- You will have worked in a manager position previously, directly managing a team. If this has been within the healthcare industry, this will be an advantage to your application.
- You will be able to provide positive leadership, and have the ability to influence and lead by example.
- You'll be comfortable working towards KPI's and service targets, and will be able to deliver reports to senior management on these metrics.
Contract type:
This is a full time, permanent position working 37.5 hours per week. The GP+ service runs Monday - Sunday, so therefore there will be weekend and evening work involved across those 37.5 weekly hours.
What we can offer you:
- A strong ethos of flexible working, to help us maintain (or reclaim) that work/life balance.
- Innovative teams who strive in forward thinking, with a voice that is heard.
- A visible and supportive management team, with operational support that ‘get it’
- Excellent IT teams & support giving us first class equipment and ‘no wait’ responses
- A commitment to personal development, training, and leadership opportunities, with service-managed training budgets
- Cycle to work scheme
- Death in service cover
- Competitive salaries with annual benchmarking
- 27 days holiday (plus bank holidays) on starting, rising to 29 days (plus bank holidays) after 5 years’ service
- Blue light card employer – Access to the discount service with thousands of discounts online and on the high street.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Interested? Have questions? Just wondering? Please get in touch with Service Manager Jenny Pitcher on jenny.pitcher@suffolkfed.org.uk