Job Reference
Job Category
Salary/Hourly Rate
£22,816 - £24,336 (dependant on experience)
Closing Date
Brief Description


We are looking for an administrator to join our Podiatry Team.

What is the role?

  • To be responsible for all aspects of administration, working as a team with other Podiatry Administrators to deliver an effective and efficient service for Suffolk Podiatry patients
  • To act as a first point of contact for all referrals or general enquiries made into Suffolk Podiatry
  • To manage the nail surgery and MSK caseloads, effectively managing appointments, alerting the clinicians/management to any issues, ensuring the patient wait times are appropriate and, where appropriate, discharging patients and updating the referrer.

You’ll join our Podiatry Team at Suffolk GP Federation.  We are a not-for-profit, community interest company and our main purpose is to support Primary Care across Suffolk, including support with working collaboratively and at scale. We also deliver a portfolio of NHS services across Suffolk and North East Essex, including Podiatry, Ultrasound, Diabetes, as well as Urgent Care Services including the Out of Hours face-to-face Service in Suffolk.

Is it for me?

We will work alongside the successful candidate to ensure they are sufficiently inducted and trained; there will be regular constructive supervision in place. It is important to us that you feel safe and supported in the role.

  • You will be experienced using SystmOne
  • You will have a good understanding and knowledge of IT systems and software
  • You will be an excellent communication using a variety of mediums
  • You will be well organised, particularly in managing own time and workloads

Contract type: Full time Permanent,

37.5 hours per week, Monday - Friday: 08:00 - 16:00

What we can offer you:

  • A strong ethos of flexible working, to help us maintain (or reclaim) that work/life balance.
  • Innovative teams who strive in forward thinking, with a voice that is heard.
  • A visible and supportive management team, with operational support that ‘get it’
  • Excellent IT teams & support giving us first class equipment and ‘no wait’ responses
  • A commitment to personal development, training, and leadership opportunities, with service-managed training budgets
  • Cycle to work scheme
  • Death in service cover
  • Competitive salaries with annual benchmarking
  • 27 days holiday (plus bank holidays) on starting, rising to 29 days (plus bank holidays) after 5 years’ service
  • Blue light card employer – Access to the discount service with thousands of discounts online and on the high street.

 Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Interested? Have questions? Just wondering? Please get in touch with Samantha Watson-Eaton, Podiatry Operations Manager,