Job Reference
27928
Service
Central
Location
Agile working
Job Category
Service Manager
Salary/Hourly Rate
£66,582 - £91,609 Depending on experience
Closing Date
22/05/2026
Brief Description

We are looking for a Head of Digital and Data to join the Federation and lead our digital and data strategy at a time of significant transformation across the system.

What is the role?

  • Lead the Federation’s digital and data strategy, ensuring alignment with NHS priorities and supporting service transformation across Suffolk
  • Support member practices with digital innovation and transformation to improve patient outcomes, operational performance and workforce sustainability
  • Oversee and manage the Federation’s digital and data infrastructure, including the mobilisation and delivery of the Suffolk GP IT contract from July 2026
  • Lead system-wide digital and data programmes, working collaboratively with ICB colleagues and wider partners
  • Build and develop a high-performing digital and data team, promoting a strong culture of data quality, information governance and continuous improvement

You’ll join our Central Team and be a member of the Senior Leadership Team. We are a not-for-profit, community interest company and our main purpose is to support Primary Care across Suffolk, including support with working collaboratively and at scale. A key way we do this is by delivering a portfolio of NHS services across Suffolk including Podiatry and Ultrasound, as well as Urgent Care Services including the Out of Hours face-to-face Service in Suffolk.

Is it for me?

We will work alongside the successful candidate to ensure they are sufficiently inducted. There will be regular constructive supervision in place. It is important to us that you feel safe and supported in the role.

You are most suited to the role if:

  • You are a strategic digital and data leader with experience working across complex health or public sector environments
  • You are confident operating at senior level, influencing Boards and system partners and shaping large-scale transformation programmes
  • You combine technical understanding with strong leadership and a collaborative, values-driven approach
  • You are committed to improving services, outcomes and equity through the effective use of digital and data

Contract type:

Full-time, permanent (37.5 hours per week, predominantly Monday – Friday)
Primary location: Walton (Felixstowe), Suffolk (with system-wide working)
Salary: Band 8b/8c equivalent, depending on experience

What we can offer you:

  • A strong ethos of flexible working, to help us maintain (or reclaim) that work/life balance
  • Innovative teams who strive in forward thinking, with a voice that is heard
  • A visible and supportive management team, with operational support that ‘get it’
  • Excellent IT teams & support giving us first class equipment and ‘no wait’ responses
  • A commitment to personal development, training, and leadership opportunities, with service-managed training budgets
  • Cycle to work scheme
  • Death in service cover
  • Competitive salaries with annual benchmarking
  • 27 days holiday (plus bank holidays) on starting, rising to 29 days (plus bank holidays) after 5 years’ service
  • Blue light card employer – Access to the discount service with thousands of discounts online and on the high street

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Interested? Have questions? Just wondering? Please get in touch with David Pannell, CEO, David.pannell@suffolkfed.org.uk