Job Reference
27931
Service
ME, Chronic Fatigue Syndrome & Long Covid
Location
Ipswich
Job Category
Operations Manager
Salary/Hourly Rate
£31,049 - £37,796
Closing Date
22/05/2026
Brief Description

We are looking for an Operations Manager to oversee our Cardiology and ME, CFS & Long COVID Services.

What is the role?

  • Overseeing day-to-day operations of ME/CFS or Long COVID services
  • Coordinating clinics, patient pathways, referrals, and waiting lists
  • Improving systems and processes
  • Managing budgets, reporting, and operational targets

You’ll join our ME,CFS & Long COVID team, we are a not-for-profit, community interest company and our main purpose is to support Primary Care across Suffolk, including support with working collaboratively and at scale. We also deliver a portfolio of NHS services across Suffolk and North East Essex, including Podiatry, Ultrasound, Diabetes, as well as Urgent Care Services including the Out of Hours face-to-face Service in Suffolk.

Is it for me?

We will work alongside the successful candidate to ensure they are sufficiently inducted and trained; there will be regular constructive supervision in place. It is important to us that you feel safe and supported in the role.

Contract type: Full time Permanent, 37.5 hours per week, Monday - Friday 08:00 - 16:00

What we can offer you:

  • A strong ethos of flexible working, to help us maintain (or reclaim) that work/life balance.
  • Innovative teams who strive in forward thinking, with a voice that is heard.
  • A visible and supportive management team, with operational support that ‘get it’
  • Excellent IT teams & support giving us first class equipment and ‘no wait’ responses
  • A commitment to personal development, training, and leadership opportunities, with service-managed training budgets
  • Cycle to work scheme
  • Death in service cover
  • Competitive salaries with annual benchmarking
  • 27 days holiday (plus bank holidays) on starting, rising to 29 days (plus bank holidays) after 5 years’ service
  • Blue light card employer – Access to the discount service with thousands of discounts online and on the high street.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Interested? Have questions? Just wondering? Please get in touch with Sam Watson-Eaton, Samantha.watson-eaton@nhs.net