Care Coordinator
We are looking for a Care Coordinator to join our team based at Unity Healthcare, Haverhill.
The role involves working very closely with the practices and the multidisciplinary team (MDT) within the practice. The role is pivotal in ensuring all patients receive the best possible care and service.
What is the role?
- To work with the GPs and other primary care professionals within the PCN to identify and manage a caseload of patients
- To support patients to utilise decision aids, help create single personalised care and support plans, in line with best practice
- To support the Clinical directors in the delivery of the DES specifications
- To help people to manage their needs through answering queries, making, and managing appointments
- To provide coordination and navigation with the aid of digital tools for people and their carers across health and care services
- See full job description for further information.
You’ll join our practice, Unity Healthcare based in Haverhill which is run by Suffolk GP Federation. We are a not-for-profit, community interest company and our main purpose is to support Primary Care across Suffolk, including support with working collaboratively and at scale. We also deliver a portfolio of NHS services across Suffolk and North East Essex, including Podiatry, Ultrasound, Diabetes, as well as Urgent Care Services including the Out of Hours face-to-face Service in Suffolk.
Is it for me?
We will work alongside the successful candidate to ensure they are sufficiently inducted and trained; there will be regular constructive supervision in place. It is important to us that you feel safe and supported in the role.
- You will succeed in this role if you are able to work in a busy, ever-changing environment.
- You will be suitable for this position if you are able to establish good working relationships, with clear communication channels.
Contract type:
Permanent part time - Wednesday and Friday 08:00-18:30
What we can offer you:
- A strong ethos of flexible working, to help us maintain (or reclaim) that work/life balance.
- Innovative teams who strive in forward thinking, with a voice that is heard.
- A visible and supportive management team, with operational support that ‘get it’
- Excellent IT teams & support giving us first class equipment and ‘no wait’ responses
- A commitment to personal development, training, and leadership opportunities, with service-managed training budgets
- Cycle to work scheme
- Death in service cover
- Competitive salaries with annual benchmarking
- 27 days holiday (plus bank holidays) on starting, rising to 29 days (plus bank holidays) after 5 years’ service
- Blue light card employer – Access to the discount service with thousands of discounts online and on the high street.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Interested? Have questions? Just wondering? Please get in touch with Laura Lyons – Service Manager on lauralyons@nhs.net